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We have designed the SamKnows Whitebox so that it is quick and easy to install. Take a look at the instructions and video below. Once your SamKnows Whitebox is plugged in we will send you an email so you can access your broadband analytics.

1

Remove the SamKnows Whitebox and accessories from the box. The box should include:

  •  1x TP-Link router (model varies)
  • 1x Ethernet cable
  • 1-3x wireless antennae (varies with model)
  • Power supply
  • Instruction & information sheet
2

Attach the antennae to the back of the SamKnows Whitebox.

3

Connect the Ethernet cable to the port marked “WAN” on the rear of the SamKnows Whitebox.

4

Connect the other end of the Ethernet cable to a spare port on your broadband router.

5

Disconnect any other wired network devices from your broadband router, and connect them to the SamKnows Whitebox instead via the ports marked 1-4.

6

Connect the power cable to the SamKnows Whitebox, and insert the power plug into a power socket.

7

Observe the LEDs on the front of the SamKnows Whitebox. The QSS light should flicker for 30-60 seconds, then turn solid green when the device is operating correctly.

Support will be provided in English, French and German, volunteers will be required to communicate in these languages.